Send money across borders with confidence, transparency, and regulatory compliance
AliSend Ltd is a UK-based company specialising in money remittance services, established to deliver secure, reliable, and regulatory-compliant digital financial solutions that enable individuals to send money across borders with confidence and ease.
Operating from the United Kingdom, we are fully committed to complying with all applicable laws and regulatory requirements, including Anti-Money Laundering (AML) and Know Your Customer (KYC) obligations, as well as consumer and data protection regulations.
At AliSend, compliance and security are at the core of our business model. We utilise advanced technology systems for identity verification, transaction monitoring, and risk management to ensure the integrity of our services and the protection of our customers and their funds at all times.
We believe money transfers should be:
To build a globally trusted money remittance platform that combines technology, compliance, and user experience, setting a new standard for digital financial services.
To provide digital money transfer services that are:
AliSend Ltd is incorporated in England and Wales under company number 16782887, with its registered office in London, United Kingdom.
Last updated: 13/01/2026
This Privacy Policy explains how AliSend Ltd ("AliSend", "we", "us", or "our") collects, uses, stores, and protects personal data when you use our money remittance services.
We are committed to protecting your privacy and processing personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.
AliSend Ltd is a company providing money remittance services.
AliSend Ltd is a company incorporated in England and Wales under company number 16782887.
For the purposes of data protection law, AliSend Ltd acts as the Data Controller of your personal data.
AliSend Ltd is registered in the United Kingdom and operates in accordance with applicable financial services and anti-money laundering regulations. Where required, AliSend Ltd is supervised by relevant regulatory authorities.
We may collect and process the following categories of personal data:
We use personal data for the following purposes:
We process personal data under one or more of the following legal bases:
We may share personal data with:
We do not sell personal data to third parties.
We may use automated systems, including transaction monitoring, risk profiling, and fraud detection tools, to comply with AML regulations and protect our services.
Such processing does not produce legal effects on you without appropriate safeguards. You have the right to request human intervention or review where applicable.
Personal data may be transferred outside the United Kingdom where necessary to provide our services or comply with legal obligations.
Where this occurs, we ensure appropriate safeguards are in place, including UK adequacy regulations, standard contractual clauses, or other lawful transfer mechanisms in accordance with UK GDPR.
We retain personal data only for as long as necessary to:
Personal data relating to AML, KYC, and transaction records is generally retained for a minimum of five (5) years after the end of the customer relationship, or longer where required by law.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.
Under UK GDPR, you have the right to:
Requests can be made by contacting us using the details below.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Our website may use cookies to improve functionality and user experience. Further details are provided in our Cookie Policy (where applicable).
If you have concerns about how your personal data is processed, you may contact us directly.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
We may update this Privacy Policy from time to time. Material changes will be communicated via our website or other appropriate channels.
If you have any questions about this Privacy Policy or how we handle personal data, please contact:
AliSend Ltd
Company Number: 16782887
167–169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom
Email: info@alisend.co.uk
Last updated: 13/01/2026
These Terms and Conditions ("Terms") govern your access to and use of the services provided by AliSend Ltd ("AliSend", "we", "us", or "our"). By using our services, you agree to be bound by these Terms.
If you do not agree, you must not use our services.
AliSend Ltd is a company incorporated in England and Wales under company number 16782887.
Registered Office:
167–169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom
AliSend Ltd provides money remittance and related payment services in accordance with applicable UK laws, including anti-money laundering and counter-terrorist financing regulations.
AliSend Ltd operates in compliance with applicable financial services laws and regulations.
Where required, AliSend Ltd is registered with or supervised by relevant regulatory authorities, including the Financial Conduct Authority (FCA), for the provision of money services.
Nothing in these Terms constitutes investment advice, banking services, or deposit-taking activities.
You may only use our services if:
We reserve the right to refuse service at our discretion where permitted by law.
AliSend provides domestic and international money transfer services.
Services may be subject to:
We may suspend, restrict, or discontinue services at any time to comply with law, regulation, sanctions, or risk management requirements.
To comply with legal obligations, you must provide accurate and complete information, including identity and source-of-funds details.
We may:
Failure to comply may result in:
These actions may occur without prior notice where required by law.
By submitting a transaction, you authorise AliSend to process it according to your instructions.
You are solely responsible for:
Once a transaction is executed or released, it cannot be reversed.
AliSend is not liable for losses arising from incorrect or incomplete information provided by you.
All fees and exchange rates are disclosed prior to confirmation.
Exchange rates may include a margin and may change at any time prior to transaction confirmation.
Confirmed transactions are not affected by subsequent rate changes.
Where applicable, customer funds are handled in accordance with safeguarding requirements under UK financial regulations.
AliSend does not provide deposit protection or interest on funds.
We apply limits and monitoring controls to:
Limits may change without notice.
You must not use the services for:
AliSend may block, freeze, or report transactions where required by law.
We may suspend or terminate access immediately where:
Termination does not affect prior rights or obligations.
Refunds are subject to:
Fees may be non-refundable where permitted by law.
Complaints should be submitted to:
Email: info@alisend.co.uk
We aim to handle complaints fairly, promptly, and in accordance with applicable regulatory standards.
To the fullest extent permitted by law, AliSend shall not be liable for:
Nothing limits liability for fraud, gross negligence, or liability that cannot be excluded by law.
You agree to indemnify AliSend against losses arising from:
Personal data is processed in accordance with our Privacy Policy, which forms part of these Terms.
We may update these Terms to reflect regulatory or operational changes.
Continued use constitutes acceptance of updated Terms.
These Terms are governed by the laws of England and Wales.
Courts of England and Wales have exclusive jurisdiction.
AliSend Ltd
Company Number: 16782887
167–169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom
Email: info@alisend.co.uk
Company Number: 16782887
167–169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom